Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times Once processed, estimated delivery times are:
- United States: 7–10 business days
- International: 14–30 business days
Delivery times may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total. Free shipping may be available on orders 100 dollars and over.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
International Orders International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in your order total.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at jillschieffer@gmail.com and we'll work with the carrier to resolve the issue.
Contact Us For shipping questions, reach out at jillschieffer@gmail.com or through our contact page.